LIMITED WARRANTY
All eyewear distributed by Stupor Mundi in EU adopts Italian legislation (DL 24/02), according to which all defective products are covered by the manufacturer’s warranty for defects of conformity. The warranty lasts for two years from the date of purchase and does not cover damage caused by improper use.
The limited warranty period governing products sold in the United States is one year from your documented date of purchase, or as otherwise may be required by applicable law.
In no case shall the limited warranty extend beyond two years from your documented date of purchase, regardless of region.
This limited warranty extends only to the original consumer purchaser and is not assignable or transferable to any subsequent purchaser or user.
Please notify us via email, including a photo, description of the issue & proof of purchase.
Any shipping costs to the manufacturer or distributor to repair the product are the responsibility of the customer. The same applies to the return shipment of the product, from the manufacturer or distributor to the customer.
Please note that warranties cannot be honoured if purchased outside of stupormundieyewear.com. If purchased via one of our SM stockists, please check their individual policies directly.
What is excluded from the warranty
This limited warranty does not cover: any problem that is caused by (i) commercial use, (ii) normal wear and tear, or (iii) misuse, damage to the frame caused by accident (including—without limitation—drops, impacts, collision, fire, and the spillage of food or liquid, scratches on sun lenses), neglect, abuse, alteration, unusual stresses, temperature, modification, improper or unauthorized repair (not made by Stupot Mundi), improper care, or improper storage, intentional damage or damage caused by improper use of the glasses or lenses, modifications or alterations, damage that does not prevent proper vision, such as fine cracks, scratches, or minor abrasions, the loss or theft of the glasses.
DURING THE FIRST USES IT MAY OCCUR THAT SMALL “EXCESS” DIAMOND PARTICLES ON THE SURFACE WILL TEND TO DISPERSE. IT DOESN’T REPRESENT A MANUFACTURING DEFECT AND WILL NOT LIMIT THE BRILLIANCE, BUT INSTEAD ATTESTS TO THE HAND-CRAFTED PROCESS.
This limited warranty is void if a product is returned with removed, damaged, or tampered labels or any alterations. Also, consequential, indirect, and incidental damages are not recoverable under this limited warranty and are expressly excluded to the fullest extent permitted by applicable law.
